Reviews

Renee Biggs does an amazing job! The outcome looks brand new.

I bought my car six months ago and the check engine light came on I took it to do the dealership last week and waited for an hour and a half and asked if there was an update they said they didn’t have one and gave me a ride home. Within 10 minutes of me getting home they said my car was ready to for pick up. I did take time off work to go and get it when they could have communicated that it would’ve been another 10 minutes but they didn’t take the time to find out if there was an update or ask. When I came back and got my car they said it was the fuel pump detector and a lot of times than the fuel pump needs to be replaced so to let them know if I have any issues. The next day the check engine light came back on. I took it back to the dealership at 8 AM by 3:30 PM I had still hadn’t heard from them so I had to call them for an update. Again lack of communication on what is going on. They said they don’t have the part and it’s on back order and could be a week or a month before they get it they don’t know and don’t have a loaner vehicle to give me. They said it was safe to drive even though when I drove it the day before I was pressing on the gas on the interstate and it stopped working after about 15 seconds it kicked back on after I pulled over so I don’t feel comfortable driving the car when the gas pedal can stop working at any moment. This is the second time I’ve had to takeoff work to bring it in and pick it up with the problem still not fixed and no solution. I’ve been with this dealership for four years now and the lack of communication and solutions these last two times is very disappointing.

Had left rear tire replaced. Price for replacement tire was higher than other tire stores but your dealership had it in stock vs. having to wait 3 days to get replacement tire from other tire store. Drove car in on spare. While the spare was placed in the the spare storage area the platic area around spare tire was not secured down with plastic screws.

I found the exact vehicle I was looking for. Isaac did a great job. Everyone was very courteous. The best car buying experience I've ever had!

Best service experience I have ever had!

Mike was outstanding. He took the time to explain the process, and expertly managed my expectations. I had no sticker shock from the service need to take care of my Buick Enclave.

Everyone is always polite and friendly

This is an unreal dealership for service and customer satisfaction.

great service, great follow up.

Well I went in with a bad attitude because of the truck I bought at Tolliver Brothers in Texas because everyone seemed to know that the tranny in that truck was a problem but me, And the salesman there put me in it anyway even afcter I told him I drive between Tx and Fla a couple times a year with my wife and 9 yr old grandson. But Nolen Clagg saved GMC a customer. He was extremely pleasent and honest and he ended up making a sale and I got to relax and not worry. Thank You and I will definatly stay with GMC for my next purchases